We were in the market for a water softener from the home. We received Mark McCoys name from our real estate agent. Mark came to the house and explained the pros and cons of the systems and did not try to oversell us on what we needed. Mark came and installed our system and the process was smooth and quick. I must say that it is working amazingly for us. We could not be happier with the service and caring Mark showed us and he also checked in with us to see how things were going a few months after installation. Thank you Mark!